Privacy Policy

Who we are

This website is operated by Look Great Company, a division of Caruso Consulting Co Ltd. Contact theteam@customersupport.care about your personal information.

Information you provide

When you place an order or contact us, we collect the information needed to respond and arrange fulfillment. This can include your name, email, phone number, delivery address, ordered items and messages.

Payments and fulfillment

Payment providers process payment details. We use order and payment references to confirm purchases and arrange fulfillment. Necessary order information is shared with our service providers, suppliers and delivery partners.

Website storage and analytics

The site stores cart contents and cookie preferences in your browser. If you accept analytics, Google Analytics is loaded to help us understand website usage. You can change your choice through the cookie controls. See our Cookie Policy.

Enquiry forms and other services

Contact, wholesale and feedback forms use a shared company form service. Embedded services may receive browser and network information needed to provide their functions.

Retention and your requests

We retain information needed to handle orders, enquiries, returns, complaints and our legal or administrative obligations. Email us to request access, correction or deletion of your personal information. We may need to retain information for legal, security or record-keeping purposes.

Security

We use access controls and secure connections to help protect information. Contact us promptly if you believe your information has been used improperly.